PENGARUH KUALITAS SISTEM DAN KUALITAS INFORMASI TERHADAP KEPUASAN PENGGUNA SISTEM INFORMASI AKUNTANSI PADA PT INDOMARCO PRISMATAMA CABANG BANJARMASIN

Main Article Content

Ruslinda Agustina Rara Gustiana Octafia Amini

Abstract

Abstract,


       The research objective is to empirically prove the effect of system quality and information quality on user satisfaction of accounting information systems at PT Indomarco Prismatama Banjarmasin Branch.


       The method used in this research is a survey method by distributing questionnaires to employees as respondents as many as 60 people. The test equipment used in this research is with the help of the SPSS version 22 program.


       Conclusion partially and simultaneously the variables of system quality and information quality have an effect on user satisfaction of the accounting information system at PT Indomarco Prismatama Banjarmasin Branch, this is because employees are satisfied with the accounting information system used by the company.

Article Details

How to Cite
Agustina, R., Gustiana, R., & Amini, O. (2021). PENGARUH KUALITAS SISTEM DAN KUALITAS INFORMASI TERHADAP KEPUASAN PENGGUNA SISTEM INFORMASI AKUNTANSI PADA PT INDOMARCO PRISMATAMA CABANG BANJARMASIN. Dinamika Ekonomi: Jurnal Ekonomi Dan Bisnis, 14(1), 189-205. Retrieved from https://journal.stienas-ypb.ac.id/index.php/jdeb/article/view/321
Section
Articles

References

Chen, C. W. 2010. Impact of Quality Antecedents on Taxpayer Satifaction with Online Tax-Filling Systems - An Emprical Study. Information & Management 47 (5-6), 308-315.

Delone, W., & McLean, E. 1992. Information System Success: The Quest for the Dependent Variabel. Journal of Management Information Systems, 60-95.

Fendini, D. S. 2013. Pengaruh Kualitas Sistem dan Kualitas informasi terhadap Kepuasan Pengguna (Survei Pada Karyawan Pengguna Aplikasi. Jurnal Administrasi Bisnis Vol.4 No.1 (2013).

Guimaraes, T., & Mckeen, J. D. 2003. Empirically Testing Some Main User- Related Factor for Systems Development Quality. Quality Management Journal 10, No. 4, 39-54.

INDONESIA (PERSERO) DAOP 9 Jember). e-Journal Ekonomi Bisnis dan Akuntansi Volume 1 (1), 53-56.

Jogiyanto. H. 2007. Sistem Informasi Keprilakuan. Yogyakarta: Andi.

Krismiaji. 2005. Sistem Informasi Akuntansi. Yogyakarta: UPP AMP YKPN.

Lee, H. S., & Kim, J. W. 2010. Student User Satifaction with Web-based Information Systems in Korean Universities. International Journal of Business and Management, 62.

McKinney, V. R., Yoon, K., & Fatemeh. 2002. The Measurement of WebCustomer Satisfaction: An Expectation and Disconfirmation Approach. Information System Research 13(3), 296-315.

Mulyadi. 20014. Sistem Akuntansi. Jakarta: Salemba Empat.

Negash, S., & Ryan, T. 2003. Quality and Effectiveness in Web-based Customer Support Systems. Information & Mangement,40 (8), 757-768.

Nelson, R. R., Todd, P. A., & Wixom, B. H. 2005. Antecedents Of Information and System Quality: An Empricial Examination Within The Context Of Data Warehousing. Journal Of Management Information Systems 21 (4), 199-235.

Oliver, R. L. 1997. A Behavioral Perspective On The Consumer. Boston, Mass: McGraw-Hill.

Palmer, J. W. 2002. Web Site Usability, Design, and Performance Metrics. Information Systems Research, 13(2), 151-167.

Pelayanan Pelanggan Terpusat (AP2T) di PT. PLN (Persero). Jurnal Administrasi Bisnis 4 (1), 1-11.

Santoso, I. 2009. Interaksi Manusia dan Komputer. Yogyakarta: Andi Offset.

Septianita, W., Winarno, W. A., & Arif, A. 2014. Pengaruh Kualitas Sistem, Kualitas Informasi, Kualitas Pelayanan Rail Ticketing System (RTS) Terhadap Kepuasan Pengguna (Studi Empiris Pada PT. KERETA API. E-Journal Ekonomi dan BisnisVol 1 No 1 (2014).

Widjajanto, N., & Sumiharti, Y. 2001. Sistem Informasi Akuntansi. Jakarta: Erlangga.